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What to do in the event of a car breakdown
It can happen
No matter how well you take care of your car, it can still let you down. Breakdowns happen. They're an irksome side of car ownership, but need not turn into a drama so long as you are ready to deal with them.
Preparing for trouble
- When you are driving, always stay aware of your approximate location, the road number, name of the nearest town and any landmarks. Help will come quicker if they can find you easily.
- Carry a road map, to be sure you can explain precisely where you are.
- Keep suitable coins or a phonecard in the car at all times, so that you are always equipped to call for assistance.
- If you have a mobile phone, make sure its battery is kept topped up, to last throughout any long journey.
- Have the number of Green Flag Motoring Assistance handy, to summon expert help.
- Carry a red warning triangle, to use for alerting other traffic if your car is broken down.
- Always have warm clothes, a rug, some chocolate and water on board, for emergency use if you get stuck for some time in cold conditions.
- Keep a torch permanently in the car.
- If you tend to drive in light shoes, keep a pair of sturdy walking shoes stowed in the boot.
- Carry a light-coloured, weatherproof coat and something reflective in the car, to wear if you have to go for help in bad weather, poor light or after dark.
What to do if you break down
- Be alert for trouble signs: always respond to warning lights, they come on for a reason and shouldn't be ignored. Regard them as a breakdown signal.
- If the car starts playing up, pull off the road and stop in a safe position, switch on the hazard lights and seek advice.
- If the car stops suddenly on the road, put on the hazard lights and if possible place a warning triangle 50 paces back down the road to warn other traffic.
- If you can call for help easily by means of a mobile phone or nearby payphone, do so, then stay in the car and lock the doors.
- If you have to leave the car and walk to find a phone, be sure to take notice of any helpful landmarks and memorise your route, so you can find the way back. It is easy to become disorientated if you are stressed.
About us
Green Flag Limited is an Introducer Appointed Representative of Direct Line Insurance plc. Direct Line Insurance plc is authorised and regulated by the Financial Services Authority.
Green Flag Motoring Assistance breakdown cover is underwritten by Direct Line Insurance plc, Registered address: 3 Edridge Road, Croydon, Surrey, CR9 1AG. Registered in England and Wales No: 01810801
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